{"id":2406,"date":"2024-03-22T16:56:02","date_gmt":"2024-03-22T16:56:02","guid":{"rendered":"https:\/\/lenovocontenthub.com\/las\/?p=2406"},"modified":"2024-03-22T16:56:02","modified_gmt":"2024-03-22T16:56:02","slug":"truscale-revoluciona-soporte-al-cliente-las","status":"publish","type":"post","link":"https:\/\/lenovocontenthub.com\/las\/truscale-revoluciona-soporte-al-cliente-las\/","title":{"rendered":"Revolucionando el soporte al cliente con servicio al cliente de primera clase"},"content":{"rendered":"<h2>Lenovo revoluciona el soporte al cliente con Infraestructura TruScale<\/h2>\n<p>Con una soluci\u00f3n de Infraestructura TruScale de Lenovo como servicio, Allianz Partners permite que agentes de centros de contacto ofrezcan soporte m\u00e1s \u00e1gil y responsable que ayuda a aumentar la satisfacci\u00f3n del cliente y a completar tareas importantes de gesti\u00f3n de base de datos 4,7 veces m\u00e1s r\u00e1pido.<\/p>\n<p>Para proteger la calidad del servicio al cliente, Allianz Partners decidi\u00f3 modernizar la infraestructura del servidor, mejorando la fiabilidad y resiliencia, y aumentando la capacidad de procesamiento para minimizar los tiempos de consulta a la base de datos. La empresa tambi\u00e9n quer\u00eda adoptar un modelo de adquisici\u00f3n de TI flexible que facilitase la escalabilidad de capacidad de acuerdo con el aumento de las cargas de trabajo y controlase los costos.<\/p>\n<p>Este caso muestra c\u00f3mo la soluci\u00f3n de Lenovo permite que los agentes de soporte se concentren en lo que realmente importa: la satisfacci\u00f3n del cliente.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Lenovo revoluciona el soporte al cliente con Infraestructura TruScale Con una soluci\u00f3n de Infraestructura TruScale de Lenovo como servicio, Allianz Partners permite que agentes de centros de contacto ofrezcan soporte m\u00e1s \u00e1gil y responsable que ayuda a aumentar la satisfacci\u00f3n del cliente y a completar tareas importantes de gesti\u00f3n de base de datos 4,7 veces [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":2408,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[197,191,223],"tags":[],"class_list":["post-2406","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-as-a-service","category-caso","category-truscale"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>TruScale Transforma el Servicio al Cliente | Estudio de Caso<\/title>\n<meta name=\"description\" content=\"Descubre c\u00f3mo Allianz Partners mejor\u00f3 la eficiencia del soporte al cliente con la Infraestructura TruScale de Lenovo. 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